FAQs

1. How do I place an order? To place an order, simply browse our website, select the desired products, and add them to your cart. Proceed to checkout, where you'll provide shipping information and payment details to complete your purchase.

2. What payment methods do you accept? We accept a variety of payment methods. All transactions are encrypted for your security.

3. Can I modify or cancel my order after placing it? Unfortunately, once an order is placed, it enters our processing system swiftly. Modifications or cancellations may not be possible. Please double-check your order before confirming.

4. How can I track my order? Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to track your shipment. Alternatively, you can log in to your account on our website to view the order status.

5. What is your return policy? As our goods are made to order, and to avoid overstock, we do not have a return policy in place. You may always reach out to us to work out a solution. 

6. Is international shipping available? Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. Please check our shipping information for more details.

7. Are the products on your site authentic? Absolutely. We design and manufacture our products ourselves. Rest assured that all items on our website are authentic and of the highest quality.

8. How do I contact customer support? For any inquiries or assistance, our customer support team is ready to help. You can reach us through the "Contact Us" page on our website, or email us at hello@thesimpleattires.com. We strive to respond to all queries within 3 days.

9. Do you offer gift cards? Yes, we offer gift cards of various denominations. They make for a perfect gift for friends and family. You can find and purchase them on our website.

10. How can I stay updated on promotions and new arrivals? To stay in the loop on promotions, sales, and new product releases, subscribe to our newsletter. You can do so by entering your email address at the bottom of our website's homepage.

If you have any other questions or concerns, please don't hesitate to reach out to our customer support team. Happy shopping!